Terms of Service

Last updated: April 8, 2026

OVERVIEW

This website is operated by Tiretreadpro. Throughout the site, the terms “we”, “us” and “our” refer to TireTreadPro. By visiting our site, browsing our tire catalogs, or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional policies referenced herein.

Our store is hosted on Shopify Inc., providing the e-commerce platform that allows us to sell our products to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our tires or services for any illegal purpose or violate any laws in your jurisdiction (including but not limited to local vehicle modification laws).

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers or unauthorized resellers. Credit card information is always encrypted during transfer over networks.

SECTION 3 - PRODUCTS, PRICING & ACCURACY

Product descriptions, tread patterns, specifications, and pricing are subject to change without notice. We strongly advise customers to verify their vehicle's exact tire size, load rating, and speed rating requirements before placing an order. We do not warrant that the subjective driving experience, road noise, or traction of any tire will meet your personal expectations.

SECTION 4 - SHIPPING & DELIVERY

We exclusively ship via FedEx to the contiguous United States. Shipping times are estimates only. We are not liable for delays caused by FedEx logistics, severe weather conditions, or factors beyond our reasonable control.

SECTION 5 - RETURNS & REFUNDS

Our refund policy is strictly governed by our official Return Policy. You may initiate a return within 30 days of the delivery date. Tires MUST be unmounted, unused, and in new condition. Unless due to a verifiable manufacturer defect or fulfillment error, the customer is responsible for the heavy-freight return shipping costs.

SECTION 6 - ORDER MODIFICATIONS

You agree to provide accurate purchase and vehicle information. You may request to cancel or modify your order within 12 hours of placement. Orders already processed and handed to FedEx cannot be modified.

SECTION 7 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

TireTreadPro acts solely as a retailer of tires. We do not offer installation services. Proper installation by a certified automotive professional is strictly required. We shall not be liable for any injury, loss, claim, property damage, vehicle damage, or any direct, indirect, incidental, or consequential damages arising from: improper tire installation, incorrect sizing, misuse, overloading, racing, road hazards, or normal wear and tear of the tires purchased from our Site.

SECTION 8 - PROHIBITED USES

You are prohibited from using the site to unlawful purposes, to infringe our intellectual property, or to upload malicious code. Site scraping for tire pricing data is prohibited.

SECTION 9 - CHANGES TO TERMS

We reserve the right to update these Terms at any time. Your continued use of the Site after changes constitutes acceptance of the revised Terms.

SECTION 10 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where TireTreadPro is headquartered. Any disputes shall first be attempted to be resolved through good faith negotiation.

SECTION 11 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@tiretreadpro.com.

Tiretreadpro
Email: support@tiretreadpro.com
Customer Support Line: +86-17715825897
Headquarters & Registered Office Address: No. 162, Donglang Road, Xishan District, Wuxi, 214101 Jiangsu, China.